Frontline Manager Enable Certification
The Frontline Manager Enable Certification is designed for people leaders who are looking to supercharge their coaching and enablement efforts using Gong Enable. Frontline managers are encouraged to complete the Enable Certification Study Guide in preparation for the exam, which entails coursework and activities as well as a practice exam. Credentials are issued when frontline managers pass the certification exam: a 90 minute, 30 question assessment.
Skills / Knowledge
- Change Management
- Coaching
- 1:1s
- Listening to Calls
- Call Insights
- Self-evaluation
- Coaching cadence
- Coaching metrics
- Scorecards
- Initiative tracking