- Sophia Udell-LaMielle140975776April 24, 2025April 24, 2027
Sophia Udell-LaMielle
The Frontline Manager Foundation Certification is designed for people leaders with access to Gong Foundation who are looking to establish a strong coaching culture, reinforce best practices, and elevate team performance. Frontline managers are encouraged to complete the Frontline Manager Foundation Certification Study Guide in preparation for the exam, which entails coursework and activities as well as a practice exam. Credentials are issued when frontline managers pass the certification exam: a 90 minute, 30 question assessment.
Skills / Knowledge
- Change management
- Coaching
- 1:1s
- Listening to calls
- Call insights
- Pipeline management
- Coaching cadence
Issued on
April 24, 2025
Expires on
April 24, 2027