- 77726784July 14, 2023July 31, 2025Zara-Ama Gyamfi-Smith
Zara-Ama Gyamfi-Smith
This certification is specifically designed for Frontline Managers, or those who manage Sales Development Reps, Account Executives, Sales Directors, Customer Success Managers, or other frontline-facing roles at an organization. This certification is comprised of seven courses in total, and a combination of interactive content, videos, simulations, live and pre-recorded webinars, as well as activities to be completed in the Gong Community and a final assessment that must be passed with a grade of 80% or above. The total approximate time for completion is 10-12 hours.
Skills / Knowledge
- Recording Consent
- Deals Board
- Forecasting
- Trackers
- Call Library
- Scorecards
- Coaching
- Onboarding
- Gong Rollout
- Frontline Manager
- Listening to Calls
- Call Insights
- Pipeline
- Warnings
- 1:1s
- Change management
Issued on
July 14, 2023
Expires on
July 31, 2025